Mastering Major Incident Management: An In-Depth Training Course

April 16, 2024

Enhancing skills in major incident command and leadership

Effective incident management and coordination are critical in ensuring swift and efficient responses to major incidents, which can range from natural disasters to large-scale medical emergencies. To address this need, TIQN has has created their range of command and leadership training courses, meticulously crafted to meet the competency requirements of both the National Occupational Standards and the NHS Emergency Preparedness, Resilience and Response (EPRR) Framework. This course is designed to elevate participants' understanding and operational capabilities when managing significant incidents.


Developing Coordination and Leadership Skills

As participants progress through the course, they will explore the intricacies of coordinating multiple resources across functional teams to achieve maximum effectiveness. Learning about roles across Command Support, Incident Logging, Command and Leadership and a whole host more. Exploring their roles within Tactical Coordinating Groups (TCGs) is a key aspect of the curriculum. TCGs play a critical role during major incidents, as they are responsible for the tactical-level decision-making that directs operational resources and unpackages strategies.


Immersive Practical ‘Live Play’ Exercises

The theoretical knowledge gained is further reinforced through immersive practical 'live play' exercises. These exercises simulate real-life incidents and require participants to apply their skills in dynamic, time-pressured environments. By engaging in these scenarios, learners can experience the challenges of managing major incidents firsthand and practice coordinating efforts with cross-functional teams.


This course is ideally suited for professionals involved in emergency management, disaster response, or any role that supports or engages with major incidents. Such as those with defined duties under the Civil Contingencies Act. It is particularly beneficial for those in leadership positions within emergency services, healthcare, or local government who are responsible for making critical decisions during high-pressure situations.


  • Enhanced Incident Management Skills: Learners will develop the ability to manage complex scenarios effectively, ensuring that responses are swift and coordinated.
  • Improved Decision-Making Capabilities: The course emphasizes the development of strategic and tactical decision-making skills, crucial during emergencies.
  • Practical Experience in Leadership: Through live simulations, participants will hone their leadership and coordination skills, essential for managing cross-functional teams during real incidents.


This course offers a unique opportunity to master the skills necessary for managing major incidents effectively. By combining theoretical insights with practical, hands-on experience, it prepares participants to face challenges confidently and competently. Enroll now to take a significant step forward in your professional development and make a tangible difference in your ability to respond to emergencies.

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