Support & Policies

All of our Policies can be found on this page, along with the reporting process.

Safespaces & Whistleblowing 

If you need support, are feeling worried or want to raise a concern, please email safespaces@tiqn.co.uk


Whistleblowing is the act of disclosing information about wrongdoing. This could mean highlighting possible unlawful activities in the organisation, failures to comply with legal obligations, miscarriages of justice or reporting on risks to the health and safety of individuals or to the environment. (Unison definition - Whistleblowing).


To read our policy, or to raise a concern, please click here


Malpractice & Maladministration 

Malpractice is deemed to be any practice which deliberately contravenes regulations and compromises the integrity of the assessment process.


Maladministration is generally deemed as mistakes or poor processes where there has been no intention on the part of the person responsible to do any harm.


To read our policy, or to raise a concern, please click here

Compliments, Complaints & Appeals 

We love a compliment, so if you wish to praise a member of the team, or highlight good service please submit a contact form here.


Alternatively, we recognise that we may not always get things right, and appreciate feedback and the opportunity to improve. Please submit a contact form here.


If you are a learner and looking to make an appeal about the outcome of your course, please do not use the button on this page, instead read the Learner Appeals Policy and follow the instructions. 


Log in to your VLE Portal Policies Page read the Learner Appeals Policy there, or complete the contact form on the contact us page.